Contact Us

Our dedicated customer support team is available to assist Australian players with all gaming-related inquiries, account management, and technical issues. We are committed to providing prompt, professional assistance while adhering to Australian gambling regulations and responsible gaming standards.

Support Channels and Response Times

We offer multiple communication channels to ensure convenient access to our support services. Our live chat feature provides immediate assistance for urgent matters, while email support handles detailed inquiries within 24 hours. For complex account issues, our phone support team is available during business hours.

Live Chat: Available 24/7 for instant assistance with gaming queries and account support
Email Support: Send detailed inquiries to [email protected] with 24-hour response guarantee
Phone Support: Call +61 2 8003 4567 Monday through Friday, 9:00 AM to 6:00 PM AEST

When contacting support, please provide your account details and a clear description of your inquiry to expedite resolution. Our team follows strict privacy protocols to protect your information.

Last updated: January 28, 2026